![]() The food at Valentin Imperial Riviera Maya was nothing short of sensational. Let's start with the culinary delights that awaited us at every turn. From the moment we stepped foot onto this luxurious resort, we were greeted with warm smiles and a level of service that surpassed our expectations. Valentin Imperial Riviera Maya in Mexico is an absolute gem that left an indelible mark on our vacation memories. If you’ve been to a few all inclusive resorts, you will known immediately this place is different, it’s better.Įnjoy your stay, wear sunscreen and get ready to fall in love with one of the best kept secrets in Cancun!! We met multiple couples that had been there 10-15 times, and that is not an exaggeration. If you need more to sway your decision, all you need to do is spend time talking to the MANY MANY return visitors. The staff and team here are well trained, and make it a priority to ensure your trip is above 5 star. I would put their food against any of the other restaurants on premise, it was top notch every-time.Īngel on the beach is amazing as well, he was always around to chat and help with drink orders. Every restaurant requires slacks except this restaurant, but don’t let that fool you. Nancy our server was a pleasure, always happy to see us and gave us amazing service. Our favorite was Mar Y Tierra on the beach. However, everything else went well, with extraordinary service from Noemie at breakfast buffet, Alan the server at Don Miquel, Felipe the server at beach restaurant, and our fave Go Team Lorenzo, always with a smile and conversation!īig property so you still have the “private” feel!Īmazing food options for anywhere, much less an all inclusive. Secondly, I got very sick from lunch, and missed all evening activities. Disappointing all the inaccurate information we were given. I had to cancel my original transportation- that i pre-paid for with no refund- and make new arrangements. Finally, they allowed us to stay until 5. Then, talking to a supervisor, we were told 1. ![]() ![]() Then, when we checked out the next morning, we were told we had to leave by 6. I arranged my transportation accordingly. This may not be exact procedure, but the check-in person kindly offered us to stay until 8pm, which was perfect. The biggest issue this trip was upon checking in, we asked if we could check out of the room at regular time but leave the property later, as our flight that night left at midnight and we'd rather be at the resort than in the airport. We made it a point to visit July 4- as we have many previous years- even though we live in Mexico 30 minutes away now. Didn't quite seem the same as previous visits.
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